Parking Team of the Year

Sponsored by Phoenix Commercial Collections

This award is open to teams working for either a local authority or for a private sector organisation. The award recognises the work of both on and off-street parking operations, as well as back office/support services (including IT, press, marketing, maintenance and service departments). 

The team should relate to a specific town, borough or destination (airport, hospital, retail centre, etc). In the private sector the team entry should relate to a specific department, location or contract rather than an overall operation.

The criteria:
The entry should include details of:

• Name of team manager

• Names of key team members and job titles

• Definition of the team's role within the parking operation/company

• Copy of team/organisation/company structure

• Details of staff training undertaken and success obtained (NVQs, MBAs, etc)

• External verification of performance (consultant studies, Investers in People, SIA ratings, etc)

• Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc)

The judges are looking for evidence of:

• A commitment to positive change

• Team leadership

• The building of partnerships to deliver results

• A commitment to team building and staff development

• Consistent application of good practice

• Outstanding customer service

• Excellence as representatives of the parking sector to customers and the wider community.

Please supply:

• Images

• Customer and client feedback/testimonials

• Press cuttings/Links to websites

• Details of other awards won.