The entries for the British Parking Awards 2018

This is the long list of entries. The finalists will be revealed in the week of 12 February.

Best New Car Park

Sponsored by: 3C Payment

This site-specific award recognises outstanding car park design. It is open to local authority and private car park operators, owners, architects, developers and construction companies. Car parks entered may be multi-storey, underground, surface or park & ride sites.

  • Plot 270 Car Park, Cambridge (Kier Construction)

  • Ocado, Hatfield (Radflex Contact Services and Stirling Lloyd Construction)

  • Waitrose, Haywards Heath (IKO and Knight Asphalte)

  • Victoria Leeds, Leeds (Hammerson)

  • Handyside Car Park, King’s Cross, London (Nualight)

  • Q-Park Deansgate North, Manchester (Q-Park)

  • Southampton General Hospital, University Southampton NHS Trust and Interserve Prime

  • (Radflex Contract Services and Briggs Amasco)Amazon, Tilbury (University Southampton NHS Trust Commercial Estates Development Partnership (CEPD) and Interserve Prime, Radflex Contact Services and Stirling Lloyd Construction)

(Organisations making nomination in brackets)


Best Car Park Refurbishment

This category is open to local authorities, private operators and key contractors working together to produce an outstanding reimagining of an existing multi-storey, underground or surface car park. Projects should create clean, bright, well signed, safe and structurally sound facilities. They should be aesthetically pleasing and safe gateways to destinations such as town centres, airports, rail stations, retail developments and leisure facilities.

  • Princess Square, The Lexicon, Bracknell (Schroders Real Estate and USL StructureCare)

  • Grand Arcade, Cambridge (Cambridge City Council, Makers Construction and Stripe Consulting)

  • AMP House, Croydon (Cemplas Waterproofing & Concrete Repairs)

  • Ruskin Square, Croydon (Potter, Church & Holmes Architects and Stanhope)

  • St Giles, Norwich (Norwich City Council and Makers Construction)

  • Dolphin MSCP, Poole (Borough of Poole and Concrete Repairs Ltd)

  • Mander Centre, Wolverhampton (IKO, Radflex Contract Services and Rio Asphalt & Paving)

(Organisations making nomination in brackets)


Exceptional Parking Experience

Sponsored by: The Safer Parking Scheme

This award will be presented to the parking organisation that best demonstrates a commitment to providing excellent driver experience through exceptional customer service, active site management, high quality design and an overall attention to detail.

  • APCOA Parking, Valet Meet & Greet, Heathrow Airport

  • B4 Car Park, Birmingham

  • Broadway Bradford

  • Excel Parking Services and Doncaster Sheffield Airport Meet & Greet

  • London Borough of Hackney

  • JustPark


The Front Line Award

Sponsored by: PayByPhone

Parking can be a challenging profession. This award is dedicated to parking personnel who engage with drivers and the general public as a part of their day-to-day activities. This award will recognise excellent customer service, communication skills and community engagement. It also recognises staff working in roles that keep parking operations running. It is open to individuals or teams of civil enforcement officers, parking attendants, parking shop personnel, park & ride drivers and call centre staff as well as engineers, technicians and maintenance staff. 

  • Heathrow Airport Blue Team, APCOA Parking

  • Paul Abbott, Senior civil enforcement manager, NSL

  • Youssef El Khouri, Civil enforcement officer, Croydon Parking Services

  • Jose Carlos Rodriguez, NSL pound manager, Tower Hamlets, London

  • Westminster City Council and NSL - #DontBeIdle campaign

  • Andrew Valentine, Warden area manager, UK Parking Controls

  • Customer services team, ZZPS


The Intelligent Parking Award

Sponsored by: Alpha Parking

The Intelligent Parking Award recognises smarter approaches to the planning and management of parking. The jury are looking for examples of 'joined-up' or lateral thinking which delivers solutions to parking needs or problems. The solutions may be ones applied to either on-street or off-street parking. They may address issues such as: catering for excessive demand for parking at a site or destination; balancing the parking needs of different user groups; overcoming parking fraud; improving road safety; making a site or service more environmentally-friendly, etc.

  • Cleverciti Systems – Parking sensors

  • Gunwharf Quays, Portsmouth – Payment system upgrade

  • Croydon Parking Services – School parking pilot

  • London Borough of Hackney – Parking made easier

  • London Borough of Southwark – Draft kerbside parking strategy

  • London Borough of Waltham Forest, NSL and TES – Electric CCTV vehicle

  • Parkonomy and Castle Point Borough Council – Cashless payment

  • Somerset County Council and NSL – Delivering enforcement efficiencies

  • UK Parking Control (UKPC) – iNPR

  • Westminster City Council – Emissions-based parking charges

  • WPS, Cheshire West and Chester Council – Concessionary parking


Parking in the Community Award

Sponsored by: The International Parking Community

Parking is an essential public service and can be a positive contributor to local communities. This award will recognise people working within the parking sector who have engaged with and supported their local communities. It is open to: community engagement programmes; projects that see car parks become focal points of community activity; fund-raising initiatives, etc.


  • Bromley & Bexley Shared Parking Service – Blue Badge misuse campaign

  • Croydon Parking Services – School parking pilot

  • IKO, Radflex Contract Services and Rio Asphalte - Carbon offsetting the refurbishment of the Mander Centre car park, Wolverhampton

  • NSL – Dementia awareness

  • Plymouth City Council and Plymouth and District Accessibility Network (PADAN) 


The Parking Innovation Award

Sponsored by: Makers Construction

The Parking Innovation Award recognises advances in the technology of parking. The innovation may be a new piece of parking hardware or a digital solution, such as software or online service. The innovation should be truly transformational, representing a significant advance on existing solutions.

  • 2020 Data Lab and UK Parking Control (UKPC) – iNPR

  • ANPR International - gateGUARDIAN

  • APCOA Parking and Heathrow Airport – Vehicle Image Portal (VIP)

  • AppyParking – Signs to lines TRO mapping

  • Croydon Parking Services – School parking pilot

  • HUB Parking Technology and Westfield - Westfield London and Westfield Stratford City car park management systems 

  • IPS (UK) – Revolution upgrade kit

  • JustPark – Predictive availability

  • Mobile Worker Plus – Integrated Application Framework

  • Newcastle upon Tyne City Council and Cale Access UK – Check in: Check Out (CiCo)

  • Newpark Solutions - Glide

  • Project Centre and the London Borough of Tower Hamlets – Electric vehicle infrastructure

  • Westminster City Council and Passport – ParkRight

  • WSP Traffic Support, Torbay Council, South Hams District Council and Mid Devon District Council and West Devon Borough Council: ANPR Spotter on the English Riviera and in Devon

  • ZatPark


Parking Partnerships Award

Sponsored by: PayPal

This award recognises the importance of partnership working in the parking sector. The award seeks to recognise partnerships that are deeper and more ambitious than a conventional term contract.

  • APCOA Parking and Heathrow Airport Safer Airport Team

  • APCOA Parking and London Luton Airport

  • Cheshire West and Chester Parking Services, Department for Work and Pensions, and Au fait Training and Consultancy

  • Croydon Parking Services

  • Derby City Council and Equita

  • Imperial and Videalert

  • London Borough of Haringey, PayByPhone, PayPoint and Civica

  • London Borough of Hammersmith & Fulham with BBFI and the Metropolitan Police

  • London Borough of Southwark and APCOA

  • Parkonomy and District Enforcement

  • Plymouth City Council and Plymouth and District Accessibility Network (PADAN)

  • Reigate & Banstead Borough Council and Parkmobile Group

  • Thurrock Council and Penham Excel

  • UK Parking Control (UKPC) and 2020 Data Lab

  • Westminster City Council, London Borough of Waltham Forest and NSL

  • WSP Traffic Support and London Borough of Newham

  • YourParkingSpace and Regus


Parking Person of the Year

Sponsored by: RingGo

This award is open to all local authorities and private operators that may nominate an individual parking employee who has consistently made an outstanding contribution to the industry and represents a 'model of excellence'. 

  • David Coates, Head of sales and development, Parkonomy

  • Tim Quick, Supervisor, APCOA Parking at Exeter Airport

  • Darren Stoneman, Senior community protection officer, Plymouth City Council

  • Harrison Woods, Chief executive, YourParkingSpace


Parking Team of the Year

Sponsored by: Phoenix

This award is open to teams working for either a local authority or for a private sector organisation. The award recognises the work of both on and off-street parking operations, as well as back office/support services (including IT, press, marketing, maintenance and service departments).

Phoenix Commercial
  • APCOA Parking - Heathrow Authorised Vehicle Area,

  • APCOA Parking - Park2Travel, Leeds Bradford International Airport

  • Chichester District Council – Parking Services Team

  • Gunwharf Quays – Car Park Team

  • London Borough of Barnet and NSL

  • London Borough of Hammersmith and Fulham – Parking enforcement team

  • The Mailbox, Birmingham – Car park team

  • Newcastle City Council – Parking services

  • Project Centre – Parking consultancy team

  • UK Parking Control (UKPC) – Appeals team

  • YourParkingSpace – Customer service team

  • ZZPS – Customer services team


Young Parking Professional Award

Sponsored by: USL StructureCare & Pitchmastic PmB

This award recognises the rising stars of parking, people aged between 18 and 29 who represent the talent of the future. It is open to all local authorities and private operators to nominate an individual parking employee, consultant or contractor who has consistently made an outstanding contribution to their team and the wider parking sector. Candidates should be no older than 29-years-old on 1 April 2018.

  • Aasha Abdi, Customer happiness executive, YourParkingSpace

  • Daniel Hanshaw, Principal parking consultant, Project Centre

  • Andrea Piniella, Structural engineer/designer, Stripe Consulting

  • Jo Redshaw, Project manager, London Borough of Southwark

  • Stevie Steel, Client services manager, Marston Holdings

  • Michael Wiktorko, Debt recovery and finance team leader, Hackney Council


Communication Award

Sponsored by Dukes Bailiffs

This new award recognises imaginative, engaging and informative approaches adopted by parking organisations to communicating with the public and other organisations. Entries may relate to marketing campaigns, public information or public consultations undertaken by both the public and private sector. 

  • B4 Car Park, Birmingham - 'Parky'

  • British Parking Association - 'Know your parking rights'

  • Bristow & Sutor – Customer engagement

  • North Essex Parking Partnership (NEPP) – Social media strategy

  • Parkmobile Group – 'Creating big wins from integrated communications'

  • Safer Parking Scheme – 'The art of safer parking'


The Parking Matters Prize

Presented by: Parking Matters

Parking is an essential urban service without which towns and cities would cease to function. The award will be presented to a person, organisation or project in the UK or internationally that is fundamentally rethinking and reinventing the way in which parking is planned, designed, provided, experienced and marketed.

Recipient: CCV

The recipient is selected by Parking Review magazine in consultation with Parking Matters, a leading consultancy in the world of parking with whom we produce the annual Parking & Property conference.


Lifetime Achievement Award

Sponsored by: The British Parking Association

This special award recognises a parking professional who has made an outstanding contribution to the sector. The candidates will be based on nominations from within the parking sector. Parking organisations and professionals are invited to nominate an individual who has consistently made an outstanding contribution to the industry and represents a 'model of excellence' across their entire career.

Helen Crozier

Manny Rasores de Toro

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British Parking Awards 2018

Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. In their 17th year, the awards recognised the leading examples of car park management, enforcement, design and team work.

View the 2018 Winners

9 March 2018
Royal Lancaster,