This award is open to teams working for either a local authority or for a private sector organisation. The award recognises the work of both on and off-street parking operations, as well as back office/support services (including IT, press, marketing, maintenance and service departments).
The criteria:
The entry should include details of:
Name of team manager
Names of key team members and job titles
Definition of the team's role within the parking operation/company
Copy of team/organisation/company structure
Details of staff training undertaken and success obtained (NVQs, MBAs, etc)
External verification of performance (consultant studies, Investers in People, SIA ratings, etc)
Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc)
The judges are looking for evidence of:
A commitment to positive change
Team leadership
The building of partnerships to deliver results
A commitment to team building and staff development
Consistent application of good practice
Outstanding customer service
Excellence as representatives of the parking sector to customers and the wider community.
Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. In their 17th year, the awards recognised the leading examples of car park management, enforcement, design and team work.