The Parking Provider of the Year will be an organisation delivering exceptional services and high quality service to the motoring public. This award is open to teams working for either a local authority or for a private sector organisation. The parking provider may be an organisation either operating car parks and kerbside spaces, or a third party offering inventory held by private and public sector parking owners.
The parking provider may be an owner and operator of car parks, or a service provider providing booking services for third party car parks,
The entry should include details of:
Name of parking provider
Names of key team members and job titles
Nature of the parking operation (local authority, private sector, third party aggregator, etc.)
Markets and type of customer
Scope and scale of operation (number of spaces and sites; UK and international, key locations, etc.)
Copy of team/organisation/company structure
Profile of key manager and team members (Details of staff training undertaken and success obtained - NVQs, MBAs, etc)
External verification of performance (consultant studies, Investers in People, SIA ratings, etc)
Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc)
The judges are looking for evidence of:
A commitment to positive change
The building of partnerships to deliver results
A commitment to team building and staff development
Consistent application of good practice
Outstanding customer service
Excellence as representatives of the parking sector to customers and the wider community.
Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognised the leading examples of car park management, enforcement, design and team work.