Parking Team of the Year

Sponsored by: Phoenix

This award is open to teams working for either a local authority or for a private sector organisation. The award recognises the work of both on-street and off-street parking operations. The award recognises the work of both on-street and off-street parking operations. 

The criteria:

The parking team may work in the front line, run the back office or provide support services (including IT, press, marketing, maintenance and service departments.)

The entry should include details of:

• Name of team manager

• Names of key team members and job titles

• Definition of the team's role within the parking operation/company

• Copy of team/organisation/company structure

• Details of staff training undertaken and success obtained (NVQs, MBAs, etc.)

• External verification of performance (consultant studies, Investors in People, SIA ratings, etc.)

• Recognition of the team's work (Internal and external awards, press coverage, customer testimonials, etc.)

The judges are looking for evidence of:

• A commitment to positive change

• Team leadership

• The building of partnerships to deliver results

• A commitment to team building and staff development

• Consistent application of good practice

• Outstanding customer service

• Excellence as representatives of the parking sector to customers and the wider community.

Please supply:

• Images

• Customer and client feedback/testimonials

• Press cuttings/Links to websites

• Details of other awards won.