British Parking Awards 2010

There are 15 categories in the British Parking Awards 2010. Please click a category from the list on the right to view the details. Also click here to download information on what the judges will be looking for.

1. The Equita Overall Winner Award

2. The RingGo Parking Person of the Year

3. Parking in the Community Award NEW

4. Best New Car Park

5. Reinventing the car park: The Refurbishment Award NEW

6. APCOA Living Streets Award

7. CIVICA Innovation Award

8. The BemroseBooth Mobile Environment Award NEW

9. The ALPHA PARKING Training Award

10. Off-street Parking Team of the Year

11. Back Office Team of the Year

12. The CREATIVE PARKING SOLUTIONS On-street Team of the Year Award

13. The Enforcement Award NEW

14. The Six Card Solutions Exceptional Customer Service Award

15. The Marketing Award

The Equita Overall Winner Award

This award will be presented to the overall winner drawn from the category winners. It will be given to the individual category winner who, in the opinion of the judges, represents the single most outstanding example of excellence in the UK parking industry during the past year. There will be just one winner in this category and no runner up.

The RingGo Parking Person of the Year

This merit award is open to all local authorities and private operators to nominate an individual parking employee who has consistently made an outstanding contribution to the industry and represents a ‘model of excellence’. In short, they will be a person who exhibits the difference that makes the difference. This award is open to all staff and includes attendants, supervisors, managers, backroom and ‘parking shop’ staff, trainers, engineers, park & ride drivers, etc.

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Parking in the Community Award NEW

This new category will recognise the ways in which people working in the parking sector are making a positive contribution to the wider community on a local, regional or national level.

Entries could be:

Site-specific improvements or additional services that benefit the local community and/or users with specific needs.
Community projects that seek to involve and improve the locality which a car park operation serves.
Charitable fund-raising initiatives involving individual parking staff, teams or organisations making a positive contribution to good causes at either a local or national level.

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Best New Car Park

This award is open to local authority and private car park operators, architects, developers and construction companies working separately or together, to deliver an outstanding parking facility. There will be distinct awards for multi-storey car parks and surface car parks. To qualify the new facility must have been completed after 1 July 2008.

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Reinventing the car park: The Refurbishment Award NEW

This year the Best Refurbishment category has been enhanced to recognise projects which not only renovate but truly transform car parks. Such projects will be ones which create more than clean, bright, well signed, safe and structurally sound facilities. The judges will be looking for renovations and re-designs which create attractive, vibrant and aesthetically striking gateways to destinations such as town centres, airports, rail stations, retail developments and leisure facilities.

The award is open to local authorities, private operators and key contractors, working separately or together to produce an outstanding refurbishment of an existing parking facility.

Entries in this category will also be eligible for consideration in the APCOA Living Streets Award.

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APCOA Living Streets Award

This award is open to all local authorities and private companies operating, designing or maintaining either on or off-street parking operations that have improved access to, and the liveability of, town centres and their streetscapes (including car parks). The focus of the award is on what happens when motorists park and become pedestrians. Nominated projects should have had a positive impact on the environment in a town centre, neighbourhood or car park – whether they be a city centre or local shops and services.

This award is being presented in partnership with the national charity Living Streets and APCOA Parking (UK).

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CIVICA Innovation Award

This award will be made on merit to a parking system provider, operator or other organisation which has developed and implemented an innovative idea or package of parking measures. These measures should be significantly different to existing ones, and have the potential to improve efficiency within the parking industry. With systems and technology, the judges are looking for evidence of application in the real world — with added weight being given where tangible evidence and references are provided.

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The BemroseBooth Mobile Environment Award NEW

This new award recognises the increasing number of environmentally aware parking operations. Schemes that are eligile include those that make parking operations more sustainable (ie: energy saving and energy efficiency technologies, recycling, alternative fuel vehicles, etc) and ways in which parking operations can influence and transform behaviour, such as park & ride, car clubs, car sharing, emissions-based permit schemes, ‘carbon metering’, cycle parking, etc

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The ALPHA PARKING Training Award

This award is open to public and private sector parking operators, CCTV control room operations, parking equipment systems and services suppliers, construction and refurbishment companies, consultants and training services specialists. The award seeks to recognise outstanding achievement and innovation in the area of skills development, training and assessment.

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Off-street Parking Team of the Year

This merit award is open to all local authorities, private operators and suppliers of parking systems/services to nominate a car park facility management team which has achieved demonstrable success in delivering positive change, innovation and/or outstanding customer service. The parking team may be working in a paid-for town centre car park (or group of car parks), or running car parks serving destinations such as shopping centres, airports, hospitals, hotels, theme parks, etc. The team may be the entire management team, including area managers and marketing staff, or a site/town specific unit comprising a manager, supervisors, attendants, maintenance staff, cleaners etc.

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Back Office Team of the Year

This merit award is open to all local authorities, private operators and to suppliers of parking systems/services to nominate an administrative team which has achieved demonstrable success in delivering positive change, innovation and/or outstanding customer service. The ‘back office’ can be regarded as applying to administrative, customer relations, notice and permit processing, parking shop, CCTV control room, IT, finance, maintenance and other non-frontline patrol personnel.

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The CREATIVE PARKING SOLUTIONS On-street Team of the Year

This award is open to all local authority and private operators managing on-street parking operations. Eligible teams include those involved in kerbside parking management, residents’ and business permit schemes, CCTV enforcement of parking regulations, school parking schemes, etc. The team may be on-street civil enforcement officers (CEOs), police traffic wardens, representations and appeals staff, planning and policy staff, debt recovery specialists and/or removals and clamping teams.

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The Enforcement Award NEW

Parking enforcement is part of a wider world of enforcement. This new category recognises achievement in the regulation of moving traffic offences (bus lanes, congestion charges, speeding), management of the street-scene and tackling anti-social behaviour, such as blue badge fraud and vehicle tax evasion. It also covers activities aimed at tackling persistent evaders, such as debt recovery operations.

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The Six Card Solutions Exceptional Customer Service Award

This award will be presented to the parking organisationwhich has demonstrated a commitment to providing excellent customer service. The category is open to public and private sector parking operators and covers both the off-street and on-street sectors. The service may be one provided to the general motoring public or to users of private car parks.

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The Marketing Award

This award is open to local authority and private car park operators, and their PR and marketing contractors. The award recognises best practice in advertising and marketing of parking facilities and services. The marketing campaign may be aimed at the motoring public or at a specific professional audience — commercial drivers, parking managers, government, etc. The campaign may be to spread awareness or advertise the launch of an enforcement scheme, park & ride, residential parking schemes, a new controlled parking zone, an anti-crime initiative or an anti-fraud campaign.

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