This new category will recognise how parking providers can create a positive experience for motorists. The category rewards work done by parking providers to create easy-to-understand, non-confrontational and person-centric services.
In particular, the category recognises how parking providers are harnessing data and real-time connectivity to not only enhance operational efficiency but to engage with drivers, enabling them to:
select, book and pay for parking (often in parallel to purchasing other services)
be informed of parking tariffs, locations and regulations on the move
set up parking accounts (enabling them to avoid parking fines and excess charges)
qualify for specific permits and concessions
use specific services such as electric vehicle charging or designated parking bays
access and validate promotional offers provided by third parties working with the parking provider
coordinate their parking with use of other modes of transport via ideas such as Mobility as a Service (MaaS) schemes.
Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. In their 18th year, the awards recognised the leading examples of car park management, enforcement, design and team work.