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This award recognises the fact that there are many great existing car parks across the UK which deserve recognition for the way they are operated and maintained. The award will recognise the operation of a specific car park. The sites may be multi-level or surface. They can be ones serving: a town centre; shopping centre; airport; railway station; park & ride service; hospital; university etc
The criteria
The entry should include details of:
- Car park name, address, operator, owner, etc.
- Number of spaces, levels, disabled parking bays, parent & child bays, cycle parking, etc.
- Brief history of the site - when built, when last refurbished, updated.
- Nature of customer base - public, private, staff, contract, retail, passengers etc
- Mode of operation - payment systems, opening hours, enforcement policy, etc.
- Physical environment - lighting, signing, lifts and stairwells, etc
- How the car park is staffed - number of staff, roles, etc.
- How the car park approaches customer service.
- Ways in which the car park is marketed.
- Engagement with local environment and community.
- Innovative thinking - new technology, alternative uses, events, etc
- Environmentally-friendly approach - energy saving measures, cycle parking, electric vehicle charging, etc.
Also include details of:
- The individuals or team responsible for managing the car park.
- Details of the destination or area that the car park serves (context).
- Details of any recent or planned refurbishment.
- Evidence of Life Care or planned maintenance approach.
- Usage information - trends, patterns, etc.
- Publicity and marketing materials.
Please supply:
1. Images of the car park and operation.
2. Customer and client feedback/testimonials.
3. Press cuttings.
4. Details of Safer Parking Scheme Park Mark and other awards won. |
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