The British Parking Awards, sponsored by Equita, celebrated their 10th birthday The 2011 competition was the biggest and best yet

	Intercontinental Hotel, Park Lane, London, 9 March 2012
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The 2011 Winners Equita Overall Winner Croydon Parking Services Presented to best individual category Best of the Best Award Q-Park Presented to the best Overall Winner between 2002 and 2010 to celebrate a decade of the British Parking Awards Best New Car Park WINNER: NCP & Bolton MBC Partnership: Topp Way, Bolton BAM Construction: HealthVision, Swansea Q-Park: Rockingham Street, Sheffield Commended The Safer Parking Scheme Best Refurbishment Award JOINT WINNER: Brighton & Hove City Council & VolkerLaser: The Lanes, Brighton JOINT WINNER: Q-Park: Sauchiehall Street, Glasgow APCOA Parking: Gatwick Airport Long Stay South Makers Construction: Gascoyne Way Car Park, Hertford Commended Makers Construction: Bold Lane, Derby APCOA Living Streets Award WINNER: Southwark Council & Project Centre: Transforming Rye Lane Croydon Council The Alpha Parking Exceptional Customer Service Award WINNER: Croydon Parking Services APCOA Parking: Parking shop refurbishment, Brent Empark UK Commended Parking in the Community WINNER: Aberdeen City Councils: Aberdeen City Wardens Cabot Circus: Taking the pain out of hospital parking Commended Croydon Parking Services: One team serving one community Imperial Civil Enforcement Solutions, Liberty Services and Newlyn: Enforcement partners help children to Rock around the Bard The Enforcement Award JOINT WINNER: London Borough of Hounslow & NSL Services: CCTV team JOINT WINNER: Marston Group: A model of excellence for ethical debt enforcement Croydon Parking Services: Enforcing our streets with exceptional performance London Borough of Hackney: Bailiff contract Commended VINCI Park & Calderdale Metropolitan Borough Council: Providing an extra pair of eyes and a helping hand in Calderdale The Environment Award WINNER: Winchester City Council & Hampshire County Council: South Winchester Park & Ride Croydon Parking Services: Croydon extends its commitment to the environment Liberty Services: Complete Environmental Management TfL-SELTRANS/Southern Railway: South Croydon carbon negative station car park Commended The SIX Card Solutions Innovation Award WINNER: • Partners in Parking: Mystery Shopping Portal APCOA Parking: Online pre-booking at Gatwick Airport Bath & NE Somerset Council + Mouchel Traffic Support: Bus lane ANPR Highlight Parking: Baywatch Car Finder system Parkeon: ParkingPAL barrier-less solution Commended Parkmobile: An App for all seasons Commended The Marketing Award WINNER:Cobalt Telephone Technologies: Against the odds – from underdog to brand winner Croydon Parking Services: Understanding needs and tailoring outcomes for customers NCP Brand & Creative Team: The NCP rebrand Commended The RingGo Parking Person of the Year WINNER: Cherelle Lander, civil enforcement officer, NSL Services, City of Westminster Barry Francis, general manager of infrastructure, Croydon Parking Services Commended Peter Herbert, training officer, Croydon Parking Services Angela O’Shea, parking administration manager, London Borough of Hillingdon Young Parking Professional Award WINNER: Ashley Brandon, parking fraud investigation officer, London Borough of Lambeth Zakki Ghauri, senior parking manager, Croydon Parking Services Commended Fraser Jones, deputy parking manager, Gunwharf Quays Management Melissa Payne, parking appeals supervisor, Slough Borough Council The Creative Parking Solutions Parking Team of the Year WINNER: Croydon Parking Services Brighton & Hove City Council: Parking Services Commended Empark UK: Stansted Airport Team London Borough of Lambeth: Parking Correspondence Team Team Lancashire: Off-street Parking Partnership Shropshire Council: Parking Enforcement Commended View the long list

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